Delivery of orders: time and costs

Express Courier 

Deliveries are made by CORREOS, MRW or ENVIALIA, leading courier service companies in Spain. Times of delivery are generally one working day after warehouse dispatch for most destinations. The islands, smaller towns and locations further afield from our warehouse require two working days for delivery. Delivery costs include all logistic, packaging and transport fees.

Orders less than 69.99 euros:

Spain - Islands and Balears : 3.90 euros - 5.90 euros, respectivamente

Europe: 9.90 euros

(NonEU)-Europe: 12 euros

Rest of the World: 15.00 euros
South America, Central America/Antilla, North America and Oceanía. If you have any dude ask us, please.

Spain and Islands & Balears orders From 70.00 euros upwards:  FREE 

Orders From 100.00 euros upwards: REST OF THE WORLD FREE 

Is there a minimum order?
How do I receive my NanayNina products?

Your order will arrive inside a package from our courier, reinforced and securely closed with strong adhesive packing tape.

When does the courier deliver?
Deliveries generally take place from Monday to Friday during normal office hours, except for national holidays and feast days and weekends. When placing your order, it is possible to indicate preferred delivery times to the courier.

Can I track my delivery online?
Once the order has been dispatched to the express courier, you will receive an email regarding the delivery and how to track it online for your own convenience.

What happens if I’m not at home at the time of delivery?
If the customer is not at home, the courier generally makes a second attempt to deliver the parcel the next working day. If this second attempt is not successful, the parcel is returned to the local deposit and may be collected by the customer for up to 5 days. Look MRW or ENVIALIA branches list and details.

Can I receive a delivery in a non-EU country?

Yes, you can ask us before do your purchase, by email or whatsapp.